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Home 2018-03-28T08:49:11+00:00

ABOUT

Business Consultant.

IT Analyst + Digital Strategist + Web Developer = a Business Consultant who make things happen!

I have a wealth of experience in IT, marketing and business. I’m passionate about showing businesses, organizations and entrepreneurs develop and implement smart processes and utilize Information Technology, Cloud Computing and Digital Media to reach their goals.

MY SUPERPOWERS

  • Solving Problems
  • Generating Ideas
  • Planning & Execution
  • Explainer, Coach & Trainer

GEEKY OBSESSIONS

  • Microsoft Excel
  • Documentation
  • All things Star Trek
  • RPG and Puzzle Video Games

CAN’T LIVE WITHOUT

  • Microsoft OneNote
  • My Calendar
  • To-Do Lists
  • My husband and children
Skills

SKILLS

Never Stop Learning.

I’m a “Jane of All Trades”, possessing a broad range of business, technical and creative skills with an IT focus.

This diversity of experience plus my adaptability gives makes me an excellent problem solver, idea generator and solution designer. I excel at problem solving, process improvement and implementations – anything that requires getting deep into the details – but I’m also a strong project manager.

Top Skills

  • Digital Strategy
  • Digital Media Marketing
  • Web Design & Development
  • Creative Writing and Copywriting
  • Business Analysis
  • Process Improvement
  • Project and Program Management
  • Software Training
  • Systems Implementation & Integration
  • Business Intelligence
  • Technical Writing
  • Application Development

Education

B.S. in Computer Science & Engineering
Minor in Business Management
Michigan State University
1994-1998

Certifications & Trainings

  • Salesforce Trailblazer – Active Student
  • Microsoft Specialist: Managing Projects with Microsoft Project 2013 Specialist Certification
  • Microsoft Certified Professional (MCP) – 2014
  • Certified Scrum Master Training (Agile) – 2011
  • Lean Training – GE Healthcare, 2006
  • Project Leadership – GE Healthcare, 2003
  • Change Management and Change Acceleration Process – 2001
  • Six Sigma Green Belt Certified – GE Corporate, 2000
  • Information Management Leadership Program (IMLP) Graduate – GE Corporate, 2000

Awards

  • 2018 Best of Bolingbrook Businesses: Technology – Bolingbrook Area Chamber of Commerce
  • GE Healthcare Management Awards – Going Above and Beyond (2005, 2013)
  • GE Healthcare Management Award – Program Leadership (2008)
  • GE Healthcare Management Award – Team Leadership (2003)
  • GE Six Sigma Excellence Award – Process Improvement (2002)
  • GE Management Awards – IMLP Top Performer (2000)
  • GE Management Award – Excellence in Project Management (2000)
  • GE Management Award – Going Above and Beyond (1999)
Experience

EXPERIENCE

Driven To Reach Goals.

My experience includes working with organizations of all sizes and complexity, from Fortune 500 companies to sole proprietorships and everything in between.

I have designed, developed, implemented and launched numerous digital solutions, including but not limited to ERP, CRM, Opportunity and Campaign Management and Marketing Automation systems, as well as custom web applications.

2016 – Present: DIGITAL MARKETING STRATEGIST

Engage with entrepreneurs and business owners to define, implement and improve their online marketing strategy to enable them to generate more leads and convert them to customers, via:

  • Website design
  • Search Engine Optimization (SEO)
  • Content Creation
  • Brand Consultation
  • Copywriting / Marketing Message
  • Target Audience Identification
  • Graphic Design
  • Review Management
  • Process Improvement
  • Social Media Marketing Strategy
  • Paid Advertising
  • CRM and Marketing Automation systems
  • Digital Product Design & Promotion

 

See Details
  
Download Full Resume

May 2014 – Apr. 2017: SENIOR MICROSOFT CONSULTANT

Managed client engagements with a focus on delivering strategic solutions for portfolio, program and project management systems utilizing Microsoft platforms (Project Server,  SharePoint and PowerBI). 

See Details
Download Full Resume

Jan. 1999 – May 2014: IT Leader

During my 15-year long career at General Electric, I held a variety of Information Technology roles in multiple locations across the U.S. and work with team members and clients worldwide. This experience enabled me to hone my skills as an IT professional, team leader, digital strategist, solution developer and a technology instructor. 

See Details
Download Full Resume

Work

WORK

Online Portfolio.

Check out some examples of the work I’ve done.

Here are a few samples of my marketing and/or technical work.

Clients

CLIENTS

Focused On Reaching The Goal.

I’m a solution-focused leader, creator, developer and coach. I am comfortable communicating with all organizational levels, departments and global teams, and have a knack for being able to break down complex information so that it’s understandable by everyone.

Here’s what some of the people I’ve had the pleasure of working with have to say about me …

“Tawanna and I were on the Americas Service CRM Program (Siebel CRM) at GE Healthcare and Tawanna is an excellent teacher as I had no previous project management experience. Her attention to detail is second to none and I would not be where I am today without her guidance. Her technical background is an asset to any project management program!” 

CHRIS J. – GE Healthcare

“Tawanna is very knowledgeable about PPM, Microsoft Project, and Project Server. She is a very fast learner, a great planner, and she knows how to get things done. I enjoyed working with her and would welcome another opportunity to do so.”

TOM G. – CEO, Managing Partner at Zenetix LLC

“While at GE, I worked with Tawanna on various projects to develop or acquire tools for project management or operations improvement for our business. She was very knowledgeable, provided thoughtful insight and was always a pleasure to work with. Tawanna takes time to understand user needs and make sure applications are “user friendly”. I’d work with her again anytime.”

REGGIE D. – Sales & Operations Executive for Privately Held Firms

GET IN TOUCH

CONTACT

Let’s Talk!

I’m open to opportunities, especially in utilizing and implementing cloud computing and digital technologies to streamline and automate business processes.

Do you need an analyst to help determine the steps you need to take to reach your business goals? Are you looking to leverage the internet and digital media to gain more visibility and clients? Or planning to utilize cloud computing / SaaS to implement solutions for your organization? Maybe you just need help with an off-hand task such as redesigning your website, figuring out the best way to set up your CRM system, or creating an Excel pivot table? (I just LOVE creating pivot tables in Excel!)  Email me or submit the form below to tell me how I might help.