Senior Microsoft Consultant
QuantumPM, Inc – Englewood, CO
Mar. 2014 – Apr. 2017
Managed client engagements with a focus on delivering strategic solutions for portfolio, program and project management systems. Provided consultation, configuration, training and technical support for hosted, on-premise and online implementations of Microsoft Project, Project Server, SharePoint and Business Intelligence implementations.
- Analyzed and assessed customers’ existing processes and technology for project and program management, resource management, time tracking and reporting in order to identify goals and requirements.
- Determined and defined strategy to deploy, enhance and support customers’ processes and software solutions for selecting, estimating, managing and optimizing resources and projects.
- Designed and implemented Microsoft Project Server and SharePoint processes, system configurations, business intelligence, and integration solutions with custom and third-party applications to meet customer requirements.
- Led engagement teams to ensure all work is delivered according to customer expectations.
- Developed and delivered Power BI report and dashboard training for both internal and external teams.
- Communicated with all levels of client’s organizations to determine requirements, communicate status, resolve issues and keep initiatives on on track.
- Provided ongoing expertise as needed to support customer implementations of applicable Microsoft technologies.